What We Collect and Why
When you open an account, we collect the details you provide — name, contact information, and payment method details such as your Touch 'n Go eWallet or Boost account reference. We also log device and session data each time you access the platform, including browser type,
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IP address, and pages visited. This helps us keep your account secure and deliver a consistent experience whether you are on mobile or desktop. Payment transaction records — including GrabPay and DuitNow transfers — are retained as required for financial compliance. We do not collect more
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than we need, and we do not use your data for purposes outside what is described here. If you have questions about a specific data point, reach our support team directly and we will clarify within a reasonable timeframe.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.